Privacy policy

1. Who is responsible for your data

The controller is Sunora components OÜ, Kadaka tee 17, 10913 Tallinn, Estonia, VAT ID EE102779655. For any privacy question, write to info@sunoracomponents.eu or call +3728 167 33 99.

2. What we collect

Proposal request form: first name, company name, phone, email (optional), city, country, annual turnover range, what you need, your message, and your agreement to this policy.

Emails and calls: whatever you choose to tell us when you contact us directly.

Hosting: when you open the site, our hosting provider GitHub processes your IP address, browser type and the time of the request in its server logs, to deliver the pages and protect the service. We do not receive these logs.

We do not use analytics, advertising or tracking tools, and the site sets no cookies. See the cookie policy for the small amount of information your browser stores.

3. How the form sends your request

When you press “Send request”, the form sends your details to FormSubmit (formsubmit.co), a form delivery service, which emails them to info@sunoracomponents.eu. FormSubmit only passes the request on to us.

4. Why we use your data and on what legal basis

• To answer your request and prepare a proposal: steps taken at your request before a contract (GDPR Article 6(1)(b)).
• To supply goods and manage an order once we agree on one: performance of a contract (Article 6(1)(b)), and keeping accounting records as required by Estonian law (Article 6(1)(c)).
• To keep in touch with existing business partners about orders and stock: our legitimate interest in running the business (Article 6(1)(f)). You can object at any time.
• To keep the website secure: our and our hosting provider's legitimate interest (Article 6(1)(f)).

5. Who receives your data

Your data is seen only by our staff who handle sales and orders. We also use service providers who process data on our behalf: FormSubmit, which delivers the request form to our inbox; our email provider; and GitHub, Inc., which hosts this website. When you place an order, we share delivery details with the carrier. We do not sell your data or share it for marketing.

6. Transfers outside the European Economic Area

GitHub, Inc. is based in the United States, and FormSubmit may also process data outside the European Economic Area. Such transfers rely on the EU–US Data Privacy Framework or on the European Commission's Standard Contractual Clauses.

7. How long we keep it

• Requests that do not lead to an order: up to 24 months after our last contact, then deleted.
• Customer and order records: as long as the business relationship lasts, and accounting documents for 7 years as required by the Estonian Accounting Act.

8. Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict its use, or to receive it in a portable format. You can object to processing based on our legitimate interest. Write to info@sunoracomponents.eu and we will reply within one month.

You also have the right to complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or to the data protection authority in your own country.

9. Do you have to give us your data?

No. But we need the fields marked as required to answer a proposal request. We do not make automated decisions about you.

10. Changes

We will update this page when the way we handle data changes. The date at the top shows the current version.